Airport Shuttle Transfer Service FAQs
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Are your vehicles able to collect outside the Terminal Buildings?
No. Due to Security restrictions our Chauffeurs must park their vehicles in the allocated Car Parks nominated for your arrival Terminal.
We are travelling in a Coach or Minibus – does the car park rules still apply?
What do I need to do if my flight is going to be delayed or is cancelled on my arrival at the departure airport for my return flight?
Do I get charged for waiting time if my flight is delayed or if customs or luggage is delayed?
Do we pay car parking charges for Airport Arrivals or Departures?
How Can I help make my collection hassle free and ensure quick collection?
Why do you need my mobile and home telephone numbers for the booking process?
What level of vehicle should I reserve?
Where do I meet my driver on arrival into my UK Airport?
Will my driver be holding a name sign?
If my flight was diverted to another Airport would your driver divert there also?
Can I pay for my Airport Transfer with a Foreign Currency?
We have small children travelling, do you provide child seats?